LOHP was part of a team that conducted research and published a report by the Asian Law Caucus (ALC) and Rideshare Drivers United (RDU) describing the experiences of workers in this industry. Key findings from the surveys with 810 Uber and Lyft drivers in California include:
- 43% of surveyed drivers reported experiencing sexual harassment on the job
- One in four drivers received a low rating from a customer after enforcing COVID masking rules
- 69% of drivers of color experienced some form of deactivation, compared to 57% of drivers who identify as white
- 86% of drivers who do not speak English and 78% of those with limited English proficiency reported experiencing some form of deactivation, compared to 61% of drivers who are fluent in English
- 45% of all deactivated drivers believe customer discrimination led to their deactivation
