In theory, workers’ compensation benefits are provided to injured workers quickly and easily. Evidence in recent years, however, suggests that many occupationally injured workers have trouble obtaining the benefits that they are entitled to receive. Many of the workers’ difficulties stem from problems in fully understanding their rights and knowing what steps to take to request and obtain workers’ compensation benefits.
This project examines the problems injured workers face in learning about their rights and knowing how to proceed in the California workers’ compensation system. Specifically, the project examines various governmental and private services designed to inform injured workers and to assist them with their claims. The project evaluates the effectiveness of those services, identifies areas needing improvement, and recommends ways to improve the information and help that injured workers receive to process their claims.
English PDF: https://lohp.berkeley.edu/wp-content/uploads/2013/10/navigate.html
